Return Policy

1. Eligibility for Returns

Returns are accepted only if the product is damaged, defective, or incorrect upon delivery.
All return requests must be made within 48–72 hours of receiving the goods.
Products must be returned in original condition, unopened, and in original packaging.
For hygiene and safety reasons, perishable items (like grains and pulses once opened) may not be eligible for return unless defective.

2. How to Request a Return
To request a return, contact us with:

You can contact us via:

3. Inspection & Approval

Once we receive your return request, our team will review it within 2–3 business days.
If approved, we will provide instructions for returning the product.

4. Refunds

After receiving and inspecting the returned product, we will notify you about refund approval.
Approved refunds will be processed within 7–14 business days.
Refunds are issued to the original payment method used during purchase.

5. Exchanges

6. Return Shipping

If the return is due to our error (e.g., wrong item, damaged product), return shipping fees will be reimbursed.
For other reasons, the customer is responsible for the return shipping cost.

7. Questions
If you have questions about returns, refunds, or exchanges, contact our customer support anytime.